Terms of service

OVERVIEW

Welcome to FlexVibe! The terms “we”, “us” and “our” refer to FlexVibe. FlexVibe operates this store and website, including all related information, content, features, tools, products and services in order to provide you, the customer, with a curated shopping experience (the “Services”). FlexVibe is powered by Shopify, which enables us to provide the Services to you.

The below terms and conditions, together with any policies referenced herein (these “Terms of Service” or “Terms”) describe your rights and responsibilities when you use the Services.

Please read these Terms of Service carefully, as they include important information about your legal rights and cover areas such as warranty disclaimers and limitations of liability.

By visiting, interacting with or using our Services, you agree to be bound by these Terms of Service and our Privacy Policy. If you do not agree to these Terms of Service or Privacy Policy, you should not use or access our Services.

SECTION 1 - ACCESS AND ACCOUNT

By agreeing to these Terms of Service, you represent that you are at least the age of majority in your state or province of residence, and you have given us your consent to allow any of your minor dependents to use the Services on devices you own, purchase or manage.

To use the Services, including accessing or browsing our online stores or purchasing any of the products or services we offer, you may be asked to provide certain information, such as your email address, billing, payment, and shipping information. You represent and warrant that all the information you provide in our stores is correct, current and complete and that you have all rights necessary to provide this information.

You are solely responsible for maintaining the security of your account credentials and for all of your account activity. You may not transfer, sell, assign, or license your account to any other person.

SECTION 2 - OUR PRODUCTS

We have made every effort to provide an accurate representation of our products and services in our online stores. However, please note that colours or product appearance may differ from how they may appear on your screen due to the type of device you use to access the store and your device settings and configuration.

We do not warrant that the appearance or quality of any products or services purchased by you will meet your expectations or be the same as depicted or rendered in our online stores.

All descriptions of products are subject to change at any time without notice at our sole discretion. We reserve the right to discontinue any product at any time and may limit the quantities of any products that we offer to any person, geographic region or jurisdiction, on a case-by-case basis.

SECTION 3 - ORDERS

When you place an order, you are making an offer to purchase. FlexVibe reserves the right to accept or decline your order for any reason at its discretion. Your order is not accepted until FlexVibe confirms acceptance. We must receive and process your payment before your order is accepted. Please review your order carefully before submitting, as FlexVibe may be unable to accommodate cancellation requests after an order is accepted. In the event that we do not accept, make a change to, or cancel an order, we will attempt to notify you by contacting the email, billing address, and/or phone number provided at the time the order was made.

Your purchases are subject to return or exchange solely in accordance with our Refund Policy.

You represent and warrant that your purchases are for your own personal or household use and not for commercial resale or export.

SECTION 4 - PRICES AND BILLING

Prices, discounts and promotions are subject to change without notice. The price charged for a product or service will be the price in effect at the time the order is placed and will be set out in your order confirmation email. Unless otherwise expressly stated, posted prices do not include taxes, shipping, handling, customs or import charges.

Prices posted in our online stores may be different from prices offered in physical stores or in online or other stores operated by third parties. We may offer, from time to time, promotions on the Services that may affect pricing and that are governed by terms and conditions separate from these Terms. If there is a conflict between the terms for a promotion and these Terms, the promotion terms will govern.

You agree to provide current, complete and accurate purchase, payment and account information for all purchases made at our stores. You agree to promptly update your account and other information, including your email address, credit card numbers and expiration dates, so that we can complete your transactions and contact you as needed.

SECTION 5 - SHIPPING AND DELIVERY

We are not liable for shipping and delivery delays. All delivery times are estimates only and are not guaranteed. We are not responsible for delays caused by shipping carriers, customs processing, or events outside our control. Once we transfer products to the carrier, title and risk of loss passes to you.

SECTION 6 - INTELLECTUAL PROPERTY

All content and elements on the FlexVibe website—including text, logos, images, graphics, and software—are the property of FlexVibe or its content suppliers and protected by international copyright laws. You may not use or reproduce any content without prior written permission.

SECTION 7 - OPTIONAL TOOLS

We may provide you with access to third-party tools which we do not monitor or control. These tools are provided "as is" without warranties of any kind. Use them at your own risk and discretion after reviewing third-party terms.

SECTION 8 - THIRD-PARTY LINKS

Our site may contain links to third-party websites that are not affiliated with us. We are not responsible for examining or evaluating their content or accuracy. Use of third-party services is at your own risk.

SECTION 9 - RELATIONSHIP WITH SHOPIFY

FlexVibe is powered by Shopify, which enables us to provide services to you. All purchases made on our website are made directly with FlexVibe. Shopify is not responsible for any issues arising from purchases made from our store.

SECTION 10 - PRIVACY POLICY

Personal information submitted through our store is governed by our Privacy Policy, viewable here: Privacy Policy.

SECTION 11 - FEEDBACK

If you send us feedback, you grant us permission to use it in any way, without restriction or compensation. You also confirm you own or have rights to the feedback submitted.

SECTION 12 - ERRORS, INACCURACIES AND OMISSIONS

Occasionally there may be information on our site that contains typographical errors or omissions. We reserve the right to correct any such errors and to update or cancel orders without prior notice.

SECTION 13 - PROHIBITED USES

You may not use the site for unlawful purposes, to violate laws or rights, to harass or defame others, or upload malware or misleading information. We reserve the right to terminate use if violations occur.

SECTION 14 - TERMINATION

We may terminate your access at any time without notice if you breach any of the Terms. Upon termination, obligations and liabilities incurred prior to termination shall survive.

SECTION 15 - DISCLAIMER OF WARRANTIES

All products and services are provided "as is" without warranties of any kind, either express or implied. Your use of our site and services is at your sole risk.

SECTION 16 - LIMITATION OF LIABILITY

To the fullest extent allowed by law, FlexVibe shall not be liable for any indirect, incidental, or consequential damages resulting from your use of our site or services.

SECTION 17 - INDEMNIFICATION

You agree to indemnify and hold harmless FlexVibe and its partners, affiliates, and employees from any claim arising from your breach of these Terms or violation of any law or rights of a third-party.

SECTION 18 - SEVERABILITY

If any provision of these Terms is found to be unlawful or unenforceable, the remaining provisions will remain in effect.

SECTION 19 - WAIVER; ENTIRE AGREEMENT

These Terms of Service constitute the entire agreement between you and FlexVibe. No waiver of any provision shall be considered a waiver of any other provision.

SECTION 20 - ASSIGNMENT

You may not assign these Terms without our prior written consent. We may assign our rights without restriction.

SECTION 21 - GOVERNING LAW

These Terms shall be governed by and interpreted in accordance with the laws of the jurisdiction in which FlexVibe is headquartered.

SECTION 22 - HEADINGS

Headings used in this agreement are for convenience only and do not affect the interpretation of the Terms.

SECTION 23 - CHANGES TO TERMS OF SERVICE

We reserve the right to update or replace any part of these Terms by posting changes to our site. Continued use of the site after such changes constitutes acceptance of those changes.

SECTION 24 - CONTACT INFORMATION

Questions about the Terms of Service should be sent to us at support@flexvibestore.com.

Our contact information is posted below:

Trading Name: FlexVibe

Email: support@flexvibestore.com

Business Address: Online-only business operated remotely

Phone Number: Available upon request

Business Registration Number: Not applicable (Startup in progress)

VAT Number: Not applicable